Refund policy


Returns & Refunds 
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Due to the nature of our games, we can’t offer you a refund once it has been shipped, unless the product is defective or missing components. 
Once your refund request has been received and inspected, we will send you an email to notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us first an email at contact@argyxgames.com.

Shipping 
To return your product, you should mail your product to: Argyx Games, IO GAZETTE - 12 rue de Mirbel, 75005 Paris, France 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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